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ProductManagement

Learn how to add, edit, and manage products in your digital storefront to showcase your offerings effectively.

💡Quick Help

Product Management Tips:

  • →Access products in Products & Services section
  • →Use square images (800x800px) for best results
  • →Keep product names clear and concise (3-5 words)

Product Optimization:

  • →Set both base price and discount price for promotions
  • →Use drag-and-drop to arrange product order
  • →Update stock status promptly to avoid confusion

Adding Products to Your Storefront

1Accessing the Product Management Section

  1. 1Log in to your Dukancard account and navigate to your dashboard.
  2. 2Click on 'Products & Services' in the sidebar menu to access the product management interface.
  3. 3You'll see a list of your existing products (if any) and an 'Add New Item' button at the top.
  4. 4The dashboard shows how many product slots you've used out of your plan's allocation.
  5. 5You can also see basic statistics about your products, such as view counts.

💡Pro Tip

Regularly review your product list to ensure all information is up-to-date. Outdated information can lead to customer confusion and lost sales.

2Creating a New Product

  1. 1Click the 'Add New Item' button to open the product creation form.
  2. 2Enter a clear, descriptive product name that customers will easily understand.
  3. 3Write a detailed description highlighting key features, benefits, and specifications.
  4. 4Set the base price of your product (required) and discount price (if applicable).
  5. 5Toggle the 'In Stock' switch to indicate product availability.

💡Pro Tip

Be specific and detailed in your product descriptions. Include dimensions, materials, usage instructions, or any other information that helps customers make informed decisions.

3Uploading Product Images

  1. 1In the product form, click on the image upload area to select a photo from your device.
  2. 2Choose a high-quality image that clearly shows your product from the best angle.
  3. 3For best results, use square images with dimensions of at least 800x800 pixels.
  4. 4Supported formats include JPG, PNG, and WebP.
  5. 5The system will automatically optimize your image for different devices and screen sizes.

💡Pro Tip

High-quality images significantly increase customer interest. Use good lighting, a clean background, and show the product from multiple angles if possible.

Managing Your Product Inventory

1Editing Product Information

  1. 1In the Products & Services section of your dashboard, locate the product you want to modify.
  2. 2Hover over the product card and click the edit (pencil) icon. On mobile, tap the product to reveal options.
  3. 3Update any information in the form that appears, such as name, description, or pricing.
  4. 4You can also replace the product image by clicking on the image upload area.
  5. 5Click 'Save Changes' to update the product information on your public card.

💡Pro Tip

Regularly update your product information to reflect any changes in pricing, features, or availability. This helps maintain customer trust.

2Setting Product Pricing

  1. 1When adding or editing a product, you'll see fields for 'Base Price' and 'Discount Price'.
  2. 2Enter the regular price in the 'Base Price' field (required).
  3. 3If you're offering a discount, enter the reduced price in the 'Discount Price' field.
  4. 4When a discount price is provided, it will be displayed as the current price.
  5. 5The base price will be shown with a strikethrough, and the percentage discount will be calculated automatically.

💡Pro Tip

Strategic pricing with visible discounts can drive customer interest. Consider offering special discounts for seasonal promotions or to clear inventory.

3Removing Products

  1. 1To remove a product, find it in your product list in the Products & Services section.
  2. 2Hover over the product card and click the delete (trash) icon. On mobile, tap the product to reveal options.
  3. 3A confirmation dialog will appear asking you to confirm the deletion.
  4. 4Click 'Delete' to permanently remove the product from your storefront.
  5. 5Note that deleted products cannot be recovered, so be certain before confirming.

💡Pro Tip

Instead of deleting seasonal or temporarily unavailable products, consider marking them as out of stock. This way, you can easily make them available again without recreating the listing.

Optimizing Your Product Listings

1Writing Effective Product Descriptions

  1. 1Keep your product names clear, concise, and descriptive (recommended: 3-5 words).
  2. 2In the description, highlight the key benefits and features that solve customer problems.
  3. 3Include important specifications like size, color, material, or dimensions.
  4. 4Use simple, conversational language that's easy for customers to understand.
  5. 5Avoid technical jargon unless your target audience is familiar with it.

💡Pro Tip

Focus on how the product benefits the customer rather than just listing features. For example, instead of just saying 'Waterproof material,' say 'Stays dry even in heavy rain, keeping your belongings protected.'

2Organizing Your Product Display

  1. 1Products are displayed on your public card in the order they appear in your Products & Services section.
  2. 2Use the drag-and-drop feature to arrange products in your preferred order.
  3. 3Place your best-selling or featured products at the top for maximum visibility.
  4. 4Group similar products together for a more organized appearance.
  5. 5Consider seasonal arrangements, bringing timely or seasonal products to the top during relevant periods.

💡Pro Tip

Regularly refresh your product order to keep your storefront looking dynamic. Feature different products at the top to give all your offerings a chance at visibility.

3Using Product Availability Status

  1. 1When adding or editing a product, use the 'In Stock' toggle to indicate availability.
  2. 2Products marked as out of stock will be visually indicated on your public card.
  3. 3Update the stock status promptly when inventory changes to avoid customer disappointment.
  4. 4For made-to-order items, you can mention this in the description while keeping the item in stock.
  5. 5Consider adding expected restock dates in the description for out-of-stock items.

💡Pro Tip

Transparency about product availability builds trust with customers. It's better to mark items as out of stock than to have customers inquire about unavailable products.

FrequentlyAskedQuestions

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Contact us at support@dukancard.in

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