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DukancardYour Neighborhood, Digitally Connected

Settings&Preferences

Learn how to configure your account settings, manage notifications, and customize your Dukancard experience.

💡Quick Help

Account Settings Tips:

  • →Update your email in Account → Settings
  • →Change business slug in Business Management → Manage Card
  • →Use a strong, unique password for better security

Security Tips:

  • →Change your password regularly (every 3 months)
  • →Don't share your login credentials with others
  • →Log out when using shared or public devices

Account Settings

1Managing Your Profile Information

  1. 1Log in to your Dukancard account and navigate to Account > Settings.
  2. 2Review your current profile information including your email address.
  3. 3To update your email, enter the new email address in the 'Email Update' section.
  4. 4Click 'Update Email' to apply the changes.
  5. 5You'll need to verify the new email address before the change takes effect.

💡Pro Tip

Keep your contact information up to date to ensure you receive important account notifications and can recover your account if needed.

2Changing Your Password

  1. 1Go to Account > Settings in your dashboard.
  2. 2Scroll down to the 'Password' section.
  3. 3Enter your current password for verification.
  4. 4Create a new strong password and enter it in the 'New Password' field.
  5. 5Click 'Update Password' to save your new password.

💡Pro Tip

Use a strong, unique password that includes a mix of uppercase and lowercase letters, numbers, and special characters. Consider using a password manager to keep track of your passwords securely.

3Updating Your Business Slug

  1. 1Navigate to Business Management > Manage Card in your dashboard.
  2. 2Find the 'Business Slug' field in the business information section.
  3. 3Enter your new preferred slug (this will change your public URL).
  4. 4Ensure the slug is simple, memorable, and related to your business.
  5. 5Click 'Save' to update your slug and public URL (dukancard.in/your-slug).

💡Pro Tip

After changing your slug, update any shared links or QR codes to reflect your new URL. Your old URL will no longer work, so inform your contacts about the change.

Notification Preferences

1Managing Email Notifications

  1. 1Go to Settings > Notifications in your dashboard.
  2. 2Review the list of available notification types.
  3. 3Toggle the switch next to each notification type to enable or disable it.
  4. 4Email notifications can include card views, contact button clicks, and system updates.
  5. 5Click 'Save Preferences' to apply your changes.

💡Pro Tip

Enable notifications for important business activities like contact button clicks, but consider disabling less critical notifications to avoid email overload.

2Setting Up Digest Preferences

  1. 1In the Notifications section, find the 'Digest Emails' option.
  2. 2Choose your preferred frequency for digest emails (daily, weekly, or monthly).
  3. 3Select which metrics and updates you want to include in your digest.
  4. 4Digests can include summaries of card views, engagement metrics, and system updates.
  5. 5Click 'Save Preferences' to apply your digest settings.

💡Pro Tip

Weekly digests offer a good balance, providing regular updates without overwhelming your inbox. They're great for tracking trends over time.

3Managing System Notifications

  1. 1Navigate to the 'System Notifications' section in Settings > Notifications.
  2. 2Review the types of system notifications available.
  3. 3Toggle notifications for account security, feature updates, and maintenance alerts.
  4. 4Choose your preferred notification channels for urgent alerts.
  5. 5Click 'Save Preferences' to apply your settings.

💡Pro Tip

Always keep security notifications enabled to stay informed about important account security events or potential issues.

Privacy & Security

1Managing Privacy Settings

  1. 1Go to Settings > Privacy in your dashboard.
  2. 2Review the current visibility settings for your profile information.
  3. 3Choose which elements of your business information are visible on your public card.
  4. 4Adjust settings for analytics tracking and data usage.
  5. 5Click 'Save Privacy Settings' to apply your changes.

💡Pro Tip

Balance privacy with business needs. While protecting sensitive information is important, ensuring customers can easily contact you is essential for business growth.

2Enhancing Account Security

  1. 1Navigate to Settings > Account > Security.
  2. 2Review your current security settings and recent account activity.
  3. 3Enable additional security features like login notifications.
  4. 4Consider changing your password regularly (every 3-6 months).
  5. 5Review the devices and locations that have accessed your account.

💡Pro Tip

If you notice any suspicious activity in your account access history, immediately change your password and contact our support team.

3Managing Data and Exports

  1. 1Go to Settings > Privacy > Data Management.
  2. 2Review what data is stored in your account.
  3. 3Use the 'Export Data' option to download a copy of your account data.
  4. 4Learn about data retention policies and how your information is protected.
  5. 5Find options for deleting specific data or your entire account if needed.

💡Pro Tip

Periodically export your data for your records, especially before making significant changes to your account or business information.

FrequentlyAskedQuestions

Find answers to common questions

Still have questions?

Our support team is ready to help you with any questions or concerns.

Contact us at support@dukancard.in

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